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Thank you for shopping with peppermayos. Below you’ll find everything you need to know about our shipping process.
All orders go through order verification, quality checks, and careful packaging.
Processing typically takes 1–3 business days before shipment.
During peak periods or high order volume, processing times may be slightly extended.
If there is any significant delay, we will notify you via email.
Shipping time refers to the time it takes for your order to travel from our fulfillment center to your destination.
Please note that delivery times may vary depending on your location.
We currently ship to the United States, Canada, Australia, and most international destinations.
While we do our best to ensure timely delivery, delays may occasionally occur due to factors beyond our control, such as customs, carrier issues, or peak seasons.
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Tracking information will typically become active within 24 hours.
Gladdress is not responsible for items lost or damaged during transit.
If your order arrives damaged, we recommend contacting the shipping carrier directly to file a claim.
Please keep all packaging materials and damaged items before submitting your claim.
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